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Invoicing with MSA Location Restriction

This guide provides essential instructions for navigating MSA location restriction invoicing, ensuring compliance with billing regulations. It highlights critical alerts regarding mileage billing based on address verification, helping users avoid common pitfalls that could delay invoice submission. By following these steps, users can streamline their invoicing process and minimize errors.
  1. Click Create Invoice located in the main Menu, then select a carrier from the list.
  2. In the search field, enter the claim number and click the "Search" button.

  3. Select your claim from the results, select the correct estimate from the list and click "Select Estimate".

  4. Enter the invoice number, then select your Assignment Type & Assignment Category.

  5. Enter adjuster's first and last name, or NA for both.

  6. If you are billing mileage, you must enter the origin address.

  7. If Applicable, enter your mileage for the Unit of Measure "Mileage" in the Quantity field.

  8. Click "Calculate".
    🚨Alert! The system compares the origin address country to the list of MSA countries from the Censes Bureau. If the origin address is not an MSA count and the insured address is not in an MSA county, the system will allow mileage to be billed without flags.

  9. If the address verification fails you will receive a warning that mileage cannot be billed on the invoice at the top of the page. You will need to change the quantity on the mileage to zero to be able to proceed with submitting the invoice.


    🚨Alert! If one of the addresses is in an MSA county and one is not in an MSA county, the system will allow you to bill mileage but will flag the invoice as pending for the carrier to review the billable milage amount.