---
title: How To Activate/Deactivate Users (Carrier)
description: This is how to manage user in BAP when they need to be locked or unlocked (activated or deactivated)
---

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# How To Activate/Deactivate Users (Carrier)

#### Requirements

- Activating and Deactivating Master Company Admin (MCA) **and** Master Company User (MCU) accounts requires the: 
    - IT Administrator role
- Activating and Deactivating MCU and Examiner accounts requires the: 
    - MCA role

#### How To Activate/Deactivate Accounts

1. From the left-hand menu - under ***My company**,* select***Manage Users*** 
     1. ***![mceclip0.png](https://vipsoftware.zendesk.com/hc/article_attachments/4979662571917)***
2. Click the ***Edit*** button after selecting the user from your company's list **(keep in mind the requirements listed above when attempting to Activate/Deactivate certain roles).** The selected Users information will be show. 
     1. ![mceclip1.png](https://vipsoftware.zendesk.com/hc/article_attachments/4979669887885)
3. Select the ***Active*** bubble next to the user's role to allow activate the user or select the ***Locked*** bubble to deactivate the user. 
     1. ![mceclip3.png](https://vipsoftware.zendesk.com/hc/article_attachments/4979772197133)
4. Click ***Save***to save any changes made to the user's account

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