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How To Activate/Deactivate Users (Carrier)

Requirements 

  • Activating and Deactivating Master Company Admin (MCA) and Master Company User (MCU) accounts requires the:
    • IT Administrator role 
  • Activating and Deactivating MCU and Examiner accounts requires the:
    • MCA role

How To Activate/Deactivate Accounts

  1. From the left-hand menu - under My company, select Manage Users
    1. mceclip0.png
  2. Click the Edit button after selecting the user from your company's list (keep in mind the requirements listed above when attempting to Activate/Deactivate certain roles). The selected Users information will be show.
    1. mceclip1.png
  3. Select the Active bubble next to the user's role to allow activate the user or select the Locked bubble to deactivate the user.
    1. mceclip3.png
  4. Click Save to save any changes made to the user's account