How do I reset my password?

To reset your password or to instruct another team member to reset their password, the user simply needs to select 'Forgot Password' on the log in page. The system automatically generates a new temporary password and emails it to the user's email. Once the user logs in, they will be required to change their password using the following guidelines:

- One capital letter

- Eight characters minimum

- One numeric value

- One special character ($, @, !, &, etc.)

In addition, if a member of your team is requesting to have their password reset and they do not have access to their email or are not receiving a temporary password as an Admin you can reset their password under the settings option Reset Password. 

You will need to enter your login credentials after clicking the Reset Password option on the settings menu. Once the page opens and you enter your credentials you will click the "Access User", from there you will have the option to reset the password of the user in question.