How do I manger user access for my company?
Requirements
- Activating and Deactivating Admin and User accounts requires the:
- Master Company Admin, IT Administrator role, or Vendor Administrative Role
How To Activate/Deactivate Accounts
- From the left-hand menu - under My company, select Manage Users
- Click the Edit button after selecting the user from your company's list (keep in mind the requirements listed above when attempting to Activate/Deactivate certain roles). The selected Users information will be shown.
- Select the Active bubble next to the user's role to activate the user or select the Locked bubble to deactivate the user.
- Click Save to save any changes made to the user's account
From there you will see options to Enable or Disable. Disabling them will keep the user from being able to access the system.
If you are trying to remove/disable an Admin then you will need to have an IT Admin on your team to make those changes to Admin accounts. They also can make the same changes to user accounts as well.
For BAP, the same rules apply but the Admin will be called a Master Company Admin. The IT Admin name and function would stay the same.