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How do I manger user access for my company?

Requirements 

  • Activating and Deactivating Admin and User accounts requires the:
    • Master Company Admin, IT Administrator role, or Vendor Administrative Role

How To Activate/Deactivate Accounts

  1. From the left-hand menu - under My companyselect Manage Users

  2. Click the Edit button after selecting the user from your company's list (keep in mind the requirements listed above when attempting to Activate/Deactivate certain roles). The selected Users information will be shown.

  3. Select the Active bubble next to the user's role to activate the user or select the Locked  bubble to deactivate the user.

  4. Click Save to save any changes made to the user's account
As a Master Company Admin or Vendor Admin you can delete users that have not interacted with your company's invoices yet. If they have worked in the system you would be able to edit the user on the manage users page under "My Company". Once you navigate to the manage users page you will search the user in question, click to highlight their name, then select the edit button.

From there you will see options to Enable or Disable. Disabling them will keep the user from being able to access the system. 

If you are trying to remove/disable an Admin then you will need to have an IT Admin on your team to make those changes to Admin accounts. They also can make the same changes to user accounts as well. 

For BAP, the same rules apply but the Admin will be called a Master Company Admin. The IT Admin name and function would stay the same.