Common System Alerts

Duplicate Invoice

This system alert is generated when an invoice is generated using the same claim number, assignment type, and assignment name. The duplicate invoice would have to be submitted by the same firm who submitted the original invoice.

Manual Estimates

This system alert is generated when an invoice is created using an estimate manually entered in the VIP application by the firm. This is an indication that the estimate did not come from a technological source such as the estimating tool or CMS.

Manual Claim

This system alert is generated when an invoice is created using claim and estimate data manually entered in the VIP application by the firm. This is an indication that the claim and estimate did not come from a technological source such as the estimating tool or CMS.

Taxes Not Applied

This system alert is generated when an invoice is created against an assignment that should have taxes applied. This is based on taxes being applied accordingly based on the loss address associated with the claim file.

Additional Expenses

This system alert is generated when an invoice includes Additional Expenses. Additional expenses are defined as any positive dollar amount added to an invoice that is not explicitly included within the scope of the fee schedule.

Units of Measure

This system alert is generated when an invoice includes a Unit of Measure without a dollar amount limit or exceeds the dollar amount limit provided against the individual Unit of Measure.

Additional System Alerts

Additional system alerts exist but are based solely on the fee schedule configurations made while adding or editing a rule or set of rules.